ASH-FALL / ACCOUNT CONTROL

Account deletion

This page is available outside the Android app so account holders can find the deletion process from a browser.

How to submit a request

Sign in to Ash-Fall with the account you want deleted.
Open Account settings.
Under “Delete your account,” type your exact username to confirm. If you use password sign-in, you can also enter your current password; Google and Facebook sign-ins can use the username confirmation while signed in.
Keep a copy of the on-screen confirmation. The request is due for completion within 30 days.

Important status: Submitting a request records it for operator processing. It does not immediately erase your account or associated data. The service operator must complete the deletion within the stated period. Do not treat the account as deleted until you receive confirmation.

What deletion should cover

The operator must review account profile data, sessions, push subscriptions, private messages and attachments, journal entries, AI conversations and memories, bot configurations, game saves and balances, shop data, public posts, and related personal data. Some records may be retained only where required for security, legal obligations, or legitimate moderation needs, with the retention basis documented.

Need help?

If you cannot sign in or cannot access account settings, use the site's currently available support/contact channel. The operator must publish and monitor a dedicated privacy contact before Google Play submission. This page is not a substitute for that contact method.